Imagine this:
A tier-1 telecom giant faces stagnant customer satisfaction scores. The stakes? Extraordinary. The solution? No standard approach will suffice - it needs to be groundbreaking.
Enter Morgan Impact. The gameplan? We reach out directly to Richard Owen, the mastermind behind the Net Promoter Score (NPS). Collaborating closely with Owen and his team, we engineer a transformative program that not only results in a surge of the NPS but sets a new industry benchmark in the process.
That’s the Morgan Impact - innovative, daring, and always a step ahead
Marina Morgan
I'm the principal behind The Morgan Impact.
To address my clients' needs, I marshal a background built on a strong foundation of organizational psychology, and includes over 15 years of talent development leadership experience in the TMT (Technology, Media, and Telecom) industry and 4,000+ personal counseling sessions with business leaders, owners, and C-level executives as both an in-house expert and independent strategic consultant, spanning a broad spectrum of objectives and business environments. A truly versatile coaching and counseling partner for most business applications, I have a special love for entrepreneurs and their teams, with extensive working experiences in entrepreneurial contexts and practical entreprenuership training from Y Combinator.
I aim to create unique solutions that resonate on a human level and deliver significant and tangible business results.
At The Morgan Impact, we thrive on challenges. Whether it’s enhancing team dynamics, crafting bespoke development programs, or boosting executive performance, our solutions are tailored to fit.
Our client roster? Diverse.
From retail to pharma, tech to media.
For us every challenge is an opportunity to innovate. With us, you're not just hiring a consultant; you're partnering with a powerhouse of industry expertise and visionary leadership.
Ready to redefine your possibilities? Let's talk.
